Wednesday, 24 April 2013

Claiming Jobseekers Allowance Online

Jobseeker's Allowance Online

Jobseeker's Allowance (JSA) is a benefit paid to eligible people who are currently unemployed and looking for work.

You can now claim Jobseekers Allowance Online at:-

Brand new claim - Allow up to 40 minutes to apply for JSA online.

If you've claimed JSA in the last six months and none of your circumstances have changed, it should only take around 15 minutes for you to claim online.

You can claim online if you are eligible for JSA and 18 or over. You'll need:
  • your National Insurance number
  • a phone number where you can be contacted
  • financial, employment and education details for you and your partner, if you have one
You may also find your P45 or P60 useful, but it's not essential.
Your claim will only start from the date you submit it. If you delay you could lose benefit.
Remember: once you start your claim, make a note of your user ID and password - you'll then be able to return to your saved claim any time within seven days.


Who is eligible for JSA?

To claim JSA you need to be actively looking for work and:
  • over 18 but below State Pension age
  • unemployed or working fewer than 16 hours per week
  • living in England, Scotland or Wales
Under 18s: you can't get JSA, except in special circumstances. Check with your local Jobcentre Plus to check your eligibility.
Under 20s: you can't get JSA while you are in education and your parents are receiving Child Benefit for you. If they are, and you've left school or college this summer, wait until 3 September before applying for JSA (that's when the Child Benefit payments usually stop).
Full time students: you can't usually get JSA until your course has officially finished - check the date with your college or university.

What happens after you've submitted your claim online?

You will:
  • get a phone call or text message within two working days inviting you to an interview at your local Jobcentre Plus
  • attend an interview and agree steps towards finding work
Once your claim has been processed, you'll be told whether or not you'll receive Jobseeker's Allowance, how much you'll get and how it will be paid.


How much will you get paid?

Depending on your circumstances you may be entitled to the following amounts*
Your status Maximum weekly amount
Under 25 £56.80
Over 25 £71.70
Couples, civil partnerships £112.55

Unable to claim online?

If you're eligible for JSA but can't claim online, contact Jobcentre Plus by phone:
0800 055 6688
0800 012 1888 Welsh language line
0800 023 4888 textphone
Lines are open Monday to Friday from 8.00 am to 6.00 pm.

Information leaflet from Jobcentre Plus

Find out more about Jobseeker's Allowance using the following link:
Frequently Asked Questions

Can I claim online?
To use this service you must:
·         not have received Employment and Support Allowance in the last calendar month
·         not want to claim Jobseeker's Allowance (JSA) from a future date
·         not want to reclaim JSA after finishing a training course arranged through your Jobcentre             
·         not be under 18 or over state pension age

What information may be needed?
·         National insurance number
·         Contact phone number
·         Address
·         Part time work you are currently doing
·         Previous work you have finished within the last six months
·         Pensions you are getting or due to get in the next three years
·         Social security benefits you currently receive or have applied for
·         Other people that you live with
·         Savings, shares, bank and building society accounts
·         Other money or income not already declared
·         Property owned
·         Further details required may include mortgages, home loans, rental agreements, service charges and insurance policies.

How long does an online application take?
Allow up to 40 minutes to apply for JSA online or around 15 minutes if you can make a repeat claim.

Am I eligible to make a repeat claim?
If you have claimed Jobseekers Allowance in the last six months and none of your circumstances have changed you are not usually required to repeat the majority of the information you have previously provided.

Important information about completing your application online
When completing your application you will be asked to answer questions about your circumstances including current and previous work, other benefits you claim and education and training.

What happens after I have submitted my claim online?
You will get a phone call or text message within two working days inviting you to an interview at your local Jobcentre Plus.

This document is for guidance only. It covers the requirements for a typical claim and is not a definitive list of all information that may be needed.

*Rates correct as of April 2013 

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